Effective Date: March 18, 2026

Welcome to Sweet Nate’s Coffee. These Terms of Service (“Terms”) govern your use of our website, www.sweetnates.com, and any purchases or interactions with our café in Downtown Toledo, Ohio.

By using our website or placing an order, you agree to these Terms.

By accessing our website, you agree to:

• Use it for lawful purposes only
   
• Not misuse, disrupt, or attempt to gain unauthorized access
   
• Provide accurate information when placing orders or submitting forms
   

We reserve the right to restrict or terminate access if these Terms are violated.

• All prices are listed in U.S. dollars
   
• Prices and menu items may change without notice
   
• Availability of items may vary throughout the day
   

Payments made through our website are securely processed via Square Online and Square POS.

We do not store your payment information directly.

Please review your order carefully before submitting. Sweet Nate’s Coffee is not responsible for errors submitted by the customer.

• Orders must be picked up during business hours
   
• Please arrive promptly to ensure product quality
   

We partner with DoorDash for delivery services.

• Delivery times and fees are determined by DoorDash
   
• Once an order is transferred to DoorDash, they are responsible for delivery logistics
   
• Sweet Nate’s Coffee is not liable for delays, damages, or delivery issues caused by third-party services
   

Due to the nature of food and beverage products:

• All sales are generally final
   
• If there is an issue with your order, please contact us promptly
   

We may offer refunds or replacements at our discretion for:

• Incorrect orders
   
• Quality concerns
   
• Service issues
   

From time to time, we may offer promotions, discounts, or loyalty rewards.

• Offers may have expiration dates and specific terms
   
• We reserve the right to modify or discontinue promotions at any time
   

By providing your email address, you may receive updates and promotions through Square Marketing.

You can unsubscribe at any time using the link in our emails.

All content on this website—including logos, branding, text, and images—is the property of Sweet Nate’s Coffee and may not be used without permission.

We use third-party services including:

• Square (payments & POS)
   
• DoorDash (delivery fulfillment)
   
• Google Analytics (website analytics)
   

We are not responsible for the policies or actions of these third-party providers.

To the fullest extent permitted by law, Sweet Nate’s Coffee shall not be liable for:

• Indirect or incidental damages
   
• Losses resulting from website use or inability to use the site
   
• Issues caused by third-party services (e.g., DoorDash delivery delays)
   

Our website and services are provided “as is” without warranties of any kind, either express or implied.

These Terms are governed by the laws of the State of Ohio.

Any disputes will be handled in the appropriate courts located in or near Toledo, Ohio.

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date.

If you have any questions about these Terms, please contact:

Sweet Nate’s Cafe
27 Broadway St., Toledo, Ohio, 43604
🌐 www.sweetnates.com
📧 info@sweetnatescoffee.com