Privacy Policy | Sweet Nate’s Cafe

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Effective Date: March 18, 2026

Sweet Nate’s Coffee (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.sweetnates.com, place an order, or interact with our café in Downtown Toledo, Ohio.

When you interact with Sweet Nate’s Coffee (online or in-store), we may collect:

• Name
   
• Email address
   
• Phone number
   
• Order details
   
• Payment information (processed securely by third-party providers)
   

This information is typically collected when you:

• Place an online order
   
• Sign up for email updates or promotions
   
• Contact us through our website
   

When you visit our website, we may automatically collect:

• IP address
   
• Browser type and device information
   
• Pages visited and time spent on our site
   
• Referral sources
   

This helps us improve our website performance and user experience.

Sweet Nate’s Coffee uses cookies and similar tracking technologies to:

• Enhance your browsing experience
   
• Analyze website traffic
   
• Support marketing and advertising efforts
   

You can adjust your browser settings to disable cookies if you prefer.

We use the information we collect to:

• Process and fulfill orders through our website and partners
   
• Provide customer support and respond to inquiries
   
• Send marketing emails and promotions via Square Marketing (you can unsubscribe anytime)
   
• Improve our website, menu, and services
   
• Analyze customer behavior and website performance
   
• Enhance your experience at our Downtown Toledo coffee shop
   

To operate efficiently, we partner with trusted third-party services:

We use Square POS and Square Online to securely process payments. Square handles your payment data in accordance with its privacy and security policies.

We partner with DoorDash to fulfill certain online and delivery orders. When you place an order for delivery, your information may be shared with DoorDash to complete your order.

If you subscribe to our emails, we use Square Marketing to send updates, promotions, and announcements. You can opt out at any time using the unsubscribe link in our emails.

We use Google Analytics to understand how visitors interact with our website. This may include:

• Pages visited
   
• Time spent on pages
   
• General geographic location
   
• Device and browser data
   

Google Analytics uses cookies and similar technologies to collect this information.

Sweet Nate’s Coffee does not sell your personal information.

We only share your information with third-party providers as necessary to:

• Process payments
   
• Fulfill orders
   
• Send communications
   
• Analyze website performance
   

These providers are contractually obligated to use your data only for these purposes.

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the Internet is completely secure.

Depending on your location (including Ohio and applicable U.S. privacy laws), you may have the right to:

• Request access to your personal information
   
• Request corrections or deletion of your data
   
• Opt out of marketing communications
   

To exercise these rights, contact us at:
📧 [Insert Email Address]

Our website may include links to third-party websites (such as DoorDash or social media platforms). We are not responsible for the privacy practices of those websites.

Sweet Nate’s Coffee does not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy, please contact:

Sweet Nate’s Cafe
27 Broadway St., Toledo, Ohio, 43604
🌐 www.sweetnates.com
📧 info@sweetnatescoffee.com